"In-Sync Business Consulting completed an independent review of the organisation and operation of our national customer service centre.  Prue worked with a wide range of employees including members of our senior management team to develop recommendations which aligned with our strategic plan and priorities.  This included advice and recommendations on a future team structure, role definitions, process improvements and facilities.

Prue and Fiona provided us with management cover during a significant period of change and left us with clear areas of focus for the coming months.  WIth Prue's interventions the pathway of rebuilding our customer service centre has resulted in a much smoother transition with a very solid foundation."

Kirstie Gardener
HR Manager Oceania
General Cable New Zealand
www.generalcable.co.nz 

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